About this service

Is This OK? is a partnership between Runaway Helpline and Childline who are working together to offer support to young people

Who are we?

Is This OK? is a partnership between Childline and Runaway Helpline to offer support to young people

Got something you need to talk about? Are you worried that something in your life doesn’t feel right? Is This OK? is here to help.

We are funded by Children in Need.

Why use a chatbot?

We did our research and realised that young people prefer to text each other and so we created a chatbot messaging service to let young people get access to information directly to their phone or computer.

The chatbot also collects some basic details to pass on to the expert team of human beings just to make the process easier.

We are new!

This is a brand new service and we are constantly learning so the website and chatbot might change over time BUT our expert team are skilled professionals who know exactly what they are doing.