How this service works
Launch chat Press the Get Support button when you are ready to chat
Talk to our bot Our bot will ask you some questions in order to get you the best possible support. It can also provide lots of information you might find helpful. But it can't understand if you type your reply, so use the multiple choice buttons to answer
Talk to a person Our specialist team are here to support you and help you think things through. If you want to chat, we won’t judge; we just want you to feel safe and free from danger
How we can help
Info and advice
If you are worried about something, or someone you know, we can provide you with information, advice and support about things like running away, relationships and sex and gangs.
About this service
Is This OK? is a partnership between Runaway Helpline and Childline who are working together to offer support to young people
Worried about someone?
You can still contact us if you are worried about a friend or someone you know. Learn more about how you can support someone you are worried about.
We understand that privacy might be very important. Learn how to delete your chat history from your computer or your phone.
Feel like you're ready to talk?
Our chatbot will ask you some simple questions so we can direct you to the right place. It can provide you with useful information if you need it and put you in touch with someone to chat to. Please use the buttons provided to answer any questions.Get Support
Our chatbot will be able to give you advice and information 24/7 and our specialist advisers are available for you to chat to between these hours:
Monday: 14:30 – 01:30
Tuesday: 14:30 – midnight
Wednesday: 14:30 – 01:30
Thursday: 14:30 – 21:30
Friday: from 14:30 until 07:30 on Saturday
Saturday: from 14:30 until 07:30 on Sunday
Sunday: 14:30 – 01:30